Best UX Agencies In London to Work With In 2025

We know that each agency is different and all have their unique strengths, so we decided to investigate which UX agency London based companies could partner up with.

‍There are a lot of factors businesses take into consideration when looking for a UX design agency to work with. One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London.

Our list includes digital design agencies in London and beyond. We will summarise the following:

• Background of the London based web design agencies, such as when they started working in the field and how their team developed.
• Main UX design services of each digital design agency.
• The agencies’ client portfolio: What type and size of businesses these London UX agencies usually work with.
• Prices of UX projects based on information found on Clutch.

After our list and summary of the top London UX agencies, we’ll look into a few important questions that may come up. We’ll investigate the following questions:

• What can UX design agencies in London do for you?
• How to choose the right UX design agency to work with?
• How much does it cost to work with London based design agencies?

We hope you will find our list and the information within useful, and it will help you find the right UX design agency to work with. If you feel there are still some questions unanswered, book a free consultation with our business development team, and we’ll be in touch to help you reach your goals.

Our list to help you find the best UX agency London based companies to work with

• Super User Studio
• Studio Graphene
• Plug and Play
• Lighthouse
• Lemonat
• Clock
• UX studio

Super User Studio

London-based strategic digital product and service design consultancy with over 20 years of experience.

Super User Studio was founded in 2008 by two professionals with previous experience working in the digital field. Stu Collett, product and design strategist, has worked at many London design agencies before setting up his own UX consultancy with co-founder Odette Colyer, experience and research strategist.

The co-founders have over twenty years of experience working in the digital field, and their agency contributed to the transformation of many businesses, such as CEB, Channel 4, and Alstom.

SUS is a group of professionals specialising in product and UX strategy, digital product design, and design enablement. Mainly focusing on collaborations with large companies, they implement a balanced and iterative approach during their work and understand the unique challenges of digital transformation inside enterprises.

Super User Studio markets its services in starter service packages. The packages include short one-week sprints for defining visions and validating them with quick prototyping and longer packages for research services, branding, or design maturity audits.

Based on their Clutch profile, hourly prices start at £100, with a minimum project size of £18,000.

Studio Graphene

A strong team of inventors, experimenters, and creatives with the mission to create digital products that transform lives.

The team of Studio Graphene set off in London, where they are still headquartered, in 2014. By today, the team of 90 creatives have studios in Delhi, Lisbon, and Geneva

Through their human-centred and agile approach, the strategists, designers, engineers. and product managers at Studio Graphene focus on and have extensive experience in two key areas of technology; mobile and web application development and IoT.

The three main services they can help their clients with are strategy, design, and development. They can help with defining digital product strategy through a research-driven approach, working on human-centred UX and UI design, and use their technical knowledge to bring products to life with impactful solutions.

The team at Studio Graphene doesn’t focus on one particular client profile, they collaborate with small businesses, enterprises and everything in between.

Their prices, according to Clutch, start from £35 an hour, with a minimum project size of £7,000.

Plug & Play

A team of designers, marketers, and developers working with entrepreneurs, teams and, businesses to improve user interfaces and digital products.

Founded in 2006, Plug & Play is a UX agency based in London and Surrey. The team has in-depth experience in redesigning web applications and mobile apps by combining good technology with creative design. Their services include UX and UI design, front-end development, as well as custom software development.

The Plug & Play team also implements their expertise in digital and creative marketing, in order to improve their clients’ lead generation, reduce customer acquisition cost, and increase lifetime customer value.

The team of creative web designers, programmers, digital marketers, and usability experts work closely with the teams of their clients to ensure they follow the right creative and technical direction.

Since starting their business, they have worked with clients from a variety of industries and developed particular strength in B2B software, CRM and ERP interfaces, fintech, healthcare, and eCommerce. The client portfolio includes mainly small and mid-size businesses with some notable enterprises.

Prices at Plug & Play start from £35 an hour, with a minimum project size of £3,500, according to Clutch.

Lighthouse

A team of ridiculously talented designers and developers helping businesses bring innovative digital products to the market.

Lighthouse is a UX and UI agency founded in London in 2008, by two friends, Tom Johnson and Dan Gent. The journey started with a small task they did together, which grew into assembling a team of extremely talented professionals.

The international team consists of digital designers and strategists with decades of experience in the digital field. While creating amazing UX and UI design, illustration, and branding, the Lighthouse team always considers accessibility and feasibility; clients can be sure that they never receive design from the team that is not possible to develop properly.

The company partners with teams of aspiring startups and founded enterprises for two main services. Their ‘Product Makeover’ service is aimed at already existing products that need fresh ideas from a professional UX team. The ‘Idea to Launch’ service starts from product discovery and validation and continues through all steps of the product design process, all the way to launch.

Businesses looking to partner with Lighthouse should start budgeting for a minimum project size of £7,000 and an hourly fee starting from £70, based on information on Clutch.

Lemonat

A team of designers focusing on user-friendly applications that provide unique and distinguished experiences.

Lemonat is a UX and UI design agency established in 2012. They offer experience and interface design services for both web and mobile. Today, they have offices in London and Istambul.

The team’s key to success is creating a strong strategy as a starting point, to have a foundation for a design that is creative and has the latest technology in mind.

The team at Lemonat has three main stages of their services: Focus, create, and iterate. Services types of the first group include audit, market research and competitor analysis, user research, as well as problem definition and strategising. These are needed to have the best understanding of project needs.

The creation stage is all about using the previously gained knowledge to create user flows, wireframes, mockup designs, and prototypes. The team is also ready to bring the design to life by their front-end and back-end professionals.

Design never ends, and the Lemonat team doesn’t think otherwise. As the last step the keep an eye on the design in order to be able to keep improving it through iterations.

Since their start, they have been working with clients from all over the world. They mainly collaborate with mid-sized companies, but there are also startups and enterprises in their portfolio. Industries Lemonat has been focusing on are telecom, retail, fashion, and finance.

Based on their Clutch profile, hourly prices start at £35, with a minimum project size of £7,000.

Clock

An independent digital agency bridging the gap between the physical and digital worlds.

With headquarters just outside London, in Kings Langley, Clock is a digital design and development agency established over two decades ago. The team’s goal is to design high quality, highly performant, and user-centric products that make a difference.

The team of twenty-five specialists is made up of UX and UI designers and front-end and back-end developers. Their knowledge and professionalism makes Clock one of the UK’s leading Node.js and React agencies.

This independent digital agency is always focusing on the users and their attention — growth can’t be achieved without giving the users the digital experience they expect.

The company’s portfolio mainly includes mid-sized companies, with a few startups and enterprises. They design and develop a wide variety of digital products, from web and mobile apps to loyalty platforms. Their designs have helped clients with customer retention, workflow optimisation, or content management.

Prices at Clock start from £70 an hour, with a minimum project size of £18,000, according to Clutch.

UX studio

An international UX agency London based businesses love to partner up with

Hi, it's us! UX studio is a remote option, headquartered in Budapest.  Our international team of UX designers and UX researchers work with businesses from all over the world.

We are a design agency that regurarly works with London based companies. To be able to collaborate effectively, we have developed a remote working process that we have been improving ever since our first international collaboration over seven years ago.

Since the company’s journey started in 2013, we have grown to a team of forty professionals. The team consists of experts in product management, strategic thinking, and agile transformation.

Our goal is to dedicate the most suitable UX design and research experts to collaborate with our partners’ in-house design teams or be the sole UX guide for companies without dedicated UXers.

We can help with various services, such as full-service product design, UX research services, UX consulting, or UX training. While we always tailor our services to our clients’ needs, there are some guidelines we always follow.

We are an official Zeplin agency member and honoured to be among the top B2B service providers on the Clutch Global Award list. We work with companies of any size from many industries. We collaborated with growing startups to well-known companies such as HBO, Google, Netflix, or the United Nations World Food Programme.

What can UX design agencies in London do for you?

A UX design agency in London can help transform your digital product into something truly user-friendly, efficient, and engaging. Whether you’re a startup refining an MVP or an established company improving an existing platform, the agencies on our list all bring expertise in understanding user behaviour and translating that into seamless experiences.

One of the biggest advantages of working with a London-based agency is their global perspective combined with local insight. London is a hub for diverse industries, from fintech and e-commerce to AI and SaaS. UX designers here have experience tackling challenges across sectors, meaning they can adapt strategies that work best for your specific audience. Whether you're targeting local UK customers or an international market, they can refine your product to resonate with the right users.

UX agencies in London also collaborate closely with your internal teams, whether that’s developers, marketers, or product managers. They help align everyone around a shared vision, ensuring that UX decisions support wider business objectives. They can also provide UX training and workshops to upskill your team.

Ultimately, working with a UX design agency is about building products that people love to use. Whether you need a full-scale redesign, a UX audit to pinpoint usability issues, or expert guidance to integrate emerging technologies like AI, these agencies bring the experience and processes to get you there.

What is the typical UX design process?

While every agency has its own approach, most follow a structured UX design process to ensure the best results. This typically includes:

1. Discovery & Research – Understanding your business, users, and competitors through research, stakeholder interviews, and workshops.
2. Ideation & Strategy – Defining the product vision, user journeys, and information architecture to shape the experience.
3. Prototyping & Design – Creating wireframes, interactive prototypes, and high-fidelity UI designs based on research insights.
4. User Testing & Iteration – Gathering feedback from real users and refining the designs before development.
5. Handover & Support – Delivering final design files, documentation, and collaborating with developers to ensure a smooth implementation.

Good agencies adapt their process to suit each project’s needs rather than taking a one-size-fits-all approach.

How long does a UX design project usually take?

The timeline depends on your project’s complexity. A UX audit or usability review might take a couple of weeks, while designing a full digital product could take several months. On average:

• Small projects (e.g., landing pages, simple websites) take 4–6 weeks.
• Medium projects (e.g., a mobile app or dashboard) take 8–12 weeks.
• Large projects (e.g., complex platforms, enterprise software) take 3–6 months or more.

How do I choose the right UX design agency for my industry?

Start by looking at agencies with experience in your field. While UX principles apply across industries, understanding specific challenges—whether in FinTech, e-commerce, healthcare, or SaaS—can make a big difference. Ask:

• Have they worked with businesses similar to yours?
• Do they understand your target audience and market?
• Can they adapt to your industry’s regulations and requirements (e.g., accessibility, data privacy)?

Also, consider their process, communication style, and flexibility. The best agency for you isn't just skilled in design—it should be a good fit for how you work.

How can I assess the quality of an agency’s previous work?

To gauge an agency’s expertise, look beyond flashy visuals and consider:

• Case studies – Do they explain the problem, process, and results clearly?
• Measurable impact – Have their designs improved usability, conversion rates, or engagement?
• User research approach – Do they base decisions on data or just aesthetics?
• Client testimonials – What do past clients say about working with them?

If possible, ask for a call with the agency to discuss their approach and get a sense of how they work.

How much does it cost to work with London based design agencies in 2025?

When considering the cost of engaging a UX design agency in London, it's essential to understand the key factors that influence pricing:

1. the agency's expertise

2. project complexity

3. project length

4. scope of services required

As of 2025, the average hourly rate for UI/UX design services in the UK is approximately $136.

Salaries and hourly rates

To provide a clearer picture, let's examine the salary ranges for UX designers in London, which can serve as a benchmark for agency rates. Entry-level UX designers with 0-2 years of experience typically earn between £35,000 to £45,000 annually. Mid-level professionals with 3-5 years of experience see salaries ranging from £45,000 to £65,000 per year. Senior UX designers, boasting 6-9 years of experience, can expect annual earnings between £65,000 to £90,000. Those in principal or lead roles, with over a decade of experience, often command salaries exceeding £90,000 per year, according to the UIUXjobsboard.

Location-specific costs

London is among the most expensive cities in the world. (Ask any Londoner.)

You may wonder what the cost of living has to do with choosing the right UX agency in London. The higher the cost of living in a city or in a country, the higher the costs of an agency, which will inevitably reflect on the fees of the company.

If you partner with a web design agency in London, the price you’ll pay will not only include the fees of the amazing UX professionals, but also the associated taxes, office rent, and other administrative expenses.

Many established companies prefer local partners and can afford the expenses of working with UX agencies in London. However, you shouldn’t forget to consider the benefits of working with a remote team from a cheaper region. Speaking of which...

Is it better to work with a UX agency in London rather than choosing a remote company?

Remote collaboration benefits include, but are not limited to:

• A wider pool of UX agencies
• Different perspectives, fresh ideas
• Reasonable pricing
• Cultural diversity
• Long-term collaboration

You should still note that the price of a service does not always reflect the quality you receive. A reputable UX agency in London, associated with only the biggest enterprises will naturally cost more than a similarly talented team of a smaller agency based outside London. If you're looking for a UK web design agency outside of Manchester, we've compiled a list of all the top ones in our other article.

Not limiting your options to your location and outsourcing the task to a remote location can help with reducing costs without compromising the value you receive. Eastern European agencies like UX studio provide a compelling blend of affordability and high-quality design services.

If you are looking for a design agency that can offer you these, get in touch with us, so we can share our remote collaboration principles with you. We are ready to discuss your challenges and help you bring your business to the next level.