UX Research
Switch intuition to
data-driven decisions

Qualitative and Quantitative Research Methods, User Insights  ✦ 3+ months ✦ UX Researcher
Qualitative and Quantitative Research Methods, User Insights  ✦ 3+ months ✦ UX Researcher
Qualitative and Quantitative Research Methods, User Insights  ✦ 3+ months ✦ UX Researcher
Qualitative and Quantitative Research Methods, User Insights  ✦ 3+ months ✦ UX Researcher
Qualitative and Quantitative Research Methods, User Insights  ✦ 3+ months ✦ UX Researcher

Have a long-term strategic partner who provides user-centric insights into product and design decisions. We bring answers to key questions by delving deeper into your users' minds with various research methods.

You’ll get
Identifying User Needs and Pain Points
Data for Informed Decision Making
Improved In-house Research Skills
Product and Process Evaluation
Efficient Design Processes
Research Best Practices and Guidelines

Future-proof your strategy and implement the right solutions

Decide Confidently

Have an ally in strategy and design who can propose new ideas and back your decisions with data.

Validate Your Ideas

Find your bottlenecks, deep dive into new ideas, and give your platform a fresher look while improving its usability.

Understand Users

Build a bridge between your users and business by uncovering user insights and creating products tailored to their real needs.

Power Up Your Team

Lay a strong foundation for your team collaboration and user-centric business by utilizing the knowledge you gain from our experts.

How We Work

We assist you in decisions and figuring out your next steps by listening, observing, and asking the right questions.

The Researcher’s Role

Our researchers work across departments, providing extensive user and market insights to your team with various research techniques. They listen to your users, observe the competitors, and translate their findings into actionable recommendations.

Their role also includes bringing a user-centric mindset to your team. You’ll be able to empathize with your users and take their needs into account before making decisions.

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Product Strategy Support

Our researcher will be your strategic partner, providing ongoing insights into your product strategy and helping you plan next steps. They evaluate your idea from different perspectives to assess its viability and offer improvements to meet user needs.

Design Decision Support

UX researchers help designers confidently decide which design solution to send for development. They bring user insights and feedback to the table, suggest general improvements, and take the guesswork out of design.

Research and Discovery

We always choose the right research method according to your current goals and the question you want to have answers for.

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The research methods we frequently use:

• User Interviews
• Usability testing
• Surveys
• A/B tests
• Card Sorting
• Diary Studies
• Field Research
• Concept testing
• Heuristic Evaluation
• Analytics

"The project went extremely smoothly. The communication was very easy, and the researchers ended up talking about our company language, which indicated that they really understood our problems and work hard to come up with the insights we needed."

Ainoa Ryll
PM at GoFundMe

How does the collaboration work with your UX agency?

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During the research collaboration, we dedicate a researcher or a research team to your project, who can focus on your product full-time. Our UX research services utilize various methods to help you find the right solutions and design products that meet your users’ expectations and deliver value to your customers.

Can your help implement research findings?

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Absolutely! As a product design and user experience research agency, we always conduct UX research before designing the UI and UX to make them intuitive, effective, and user-centric. We can implement our research findings in numerous ways, depending on your needs. We can create tailored, brand-new design solutions or prototypes to test new features, and also help you refine your product strategy. With our versatile expertise and extensive knowledge, you can be sure that your product will be successful.

What is your UX research process?

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Every question and idea requires a tailored approach thus the process can vary. We always choose the most appropriate research method based on the questions you want to have answers for.

Our UX research process consists of creating a research plan which can include methods, screeners, and interview scripts for the interviews and usability tests. We also take care of the recruitment of participants for those sessions. Additionally, we create a research system where we collect all of our research insights in a shareable and searchable format.

With those methods, our team can help you define and validate your user persona(s), map out expectations, and create User Journey. Once you know what really matters to your audience, you can focus on building the most important features they will enjoy using.

What are the benefits of UX research? Who can benefit from it?

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UX research is beneficial to both product and design teams to understand user needs and pain points and get a better grasp on their business opportunities. This information can then be used to validate a new business idea, refine existing products, and make more informed decisions.

Research also provides insights into how users interact with a product or service that helps teams to identify, validate and prioritize ideas. Researchers can help in translating the gathered data into  actionable and feasible recommendations to create a better user experience and product that tailored to the users.

Overall, UX research is beneficial for both the product and design teams as well as the users themselves. It helps companies make informed decisions about their products, allowing them to create better experiences for their customers.

How much does your UX research service cost?

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Our rates are based primarily on the specifics of your project, including its complexity, length, outputs, and team composition. Feel free to reach out to us so we can provide you with a more accurate estimate after learning as much as possible about your project.