UX Research
Building loyalty through deep user segmentation
How can we help?
You want to build a new product
You want to identify opportunities for product growth
You have a new idea that you want to validate
You don’t have any direct user feedback
You don’t have much time, but you need UX research
We have the right methods for any stage of product development
Ideation & discovery
We help you in understanding user problems, explore opportunities and shape product direction before commiting to solutions.
MAIN METHODS
- Discovery interviews
- Persona creation
- User journey creation
- Competitor analysis
- Feature prioritization
- Data analysis
- Topic modeling
- Design consultancy
- UX workshop facilitation
- Diary study
Validation
We test whether the proposed solution concept or product direction actually works for the users
MAIN METHODS
- Concept testing
- User interviews
- User journey validation
- -Surveys
- 5 second test, First click test
- Navigation testing
Development
We help to refine and improve your product during design and implementation through iterative user feedback
MAIN METHODS
- User testing
- Design consultancy
- A/B testing
- Exit survey
- Fake door test
- Creating the information architecture (Card sorting, tree testing, etc.)
Launch and introduction
We help in showing the product to the first users and check the product market fit
See our case studies:
CopyfolioMAIN METHODS
- Competitor analysis
- Usability testing
- Expert review
- Stakeholder interviews
- Measurement plan and metrics creation
- Website analytics setup
- Pricing research
Growth & maturity
We help with pulling in and activating new users, improve adoption, engagement and retention
MAIN METHODS
- Strategic research
- Legacy testing
- UX audit
- Expert review
- Evaluating the information architecture
- Evaluating user journeys
Don’t have time to spare?
We adjust to your business needs and can make a difference, whether in four weeks or four months
Product strategy support, on loan to your team
Our academically trained researchers are formally educated in UX research, psychology and sociology.
We know how to get to the root cause of a problem and discover underlying user motivations.
Our solutions are always based on actual user data, and driven by openness, curiosity and empathy.
Learn more
We know how to get to the root cause of a problem and discover underlying user motivations.
Our solutions are always based on actual user data, and driven by openness, curiosity and empathy.
Get unbiased feedback from experts
Here's what our clients say
Smooth communication
"The communication was very easy, and the researchers ended up talking our company language. They really understood our problems."
Business-minded
"UX studio's team took a deep dive into understanding our challenges and limitations to create a product that better suits our goals."
Rigorous research
“Their user research was thorough and allowed us to validate many of our hypotheses about how the product would be useful by getting user feedback.”
Work with trained
UX researchers
What to expect
Response time
Within 1 business day
Discovery call
Free, ~30 min
You'll be talking to
Nora and Klaudia, partnership experts
We will get back to you
in 24 hours
Nóra Horváth
Klaudia Kovács
FAQ
Why do we need UX research if we already have ideas?
Can we skip UX research to save time and budget?
How do you decide what type of research to do?
How do you handle recruitment for B2B audiences?
What will we actually get out of research?