IncQuery Suite

User experience research and web application redesign for an innovative software solution
Saas
UX design and research
Web application
an ongoing collaboration 1 year +

IncQuery Suite is a software solution for model-based system engineering developed by IncQuery Labs. It helps extract engineering data from proprietary silos and create validation reports, analysis dashboards, and automated workflows. The IncQuery Suite web application has three main components with relatively complex features. As a part of a long-term collaboration with IncQuery Labs, our goal was to redesign the web application to simplify the product and improve its user experience.

Phase1
Discovery

We kicked off the collaboration with the website architecture workshop to identify and map the web application features for a redesign. Our UX team ran a value proposition workshop to define who the product is for and what differentiates it from competitors. We also prioritized all the steps in the product redesign process and created a detailed, year-long roadmap during the roadmap planning workshop.

Team
1 UX Researcher
1 UX Designer
Client’s team
CEO

Head of marketing

Lead developer
Techniques
Design kickoff workshops
Phase2
Web application redesign

As a result of the careful roadmap planning, we started the web application redesign with the core features. We planned the timeline, scope of work, and goals for every feature redesign. Our team worked in 2-week sprints, where one week was dedicated to discovery and ideation, while the second one was spent designing new solutions.

Our UX team worked remotely with the client, but we communicated daily using various collaboration tools. We had two weekly meetings via Microsoft Teams, discussing research insights, design solutions, and iterations.

Team
1 UX Researcher
1 UX Designer
Client’s team
CEO

Head of marketing

Lead developer
Techniques
UX research
Design sprints

The research from UX studio's projects has been really helpful for the business decisions. Sifting through project details, UX studio was always ready to adapt to new circumstances effectively. They communicate daily and have a great workflow.

Serge Zuev
Director of Product Design at GoTRG
Phase3
The outcome

As a result of the fruitful collaboration with the IncQuery Labs team, we redesigned the web application and improved the usability of its features. We designed and incorporated several new features, such as the diagram support part, which helps engineers visualize the utilized elements.