Mikrum is an IT business, focused on providing services like Business Growth and Software Development to other companies. The team works on improving products and solutions provided by clients.
Our goal was to ensure attendees left with a broader understanding of digital solutions, introducing a fresh mindset for a new perspective. This included teaching them new skills and instilling a holistic work approach focused on users, guiding ideation from simple to complex.
We had limited time to delve into understanding their company and identifying our audience, which are crucial steps for effectively guiding them through mastering a new design tool within a tight three-day window.
The training boosted the team's UX maturity through our innovative methods, such as having workshops with smaller groups for active involvement and inclusivity. Our customized presentations assured the free flow of ideas, and also introduced new work methods and deepening the participant's understanding of customer preferences and needs.
Considering their clients' field, we aimed to enhance seemingly challenging sectors like governmental/national animal health care and livestock tracking. We introduced several UX Design and Research methods to discover the most effective approaches possible.
During the 3-days-long training, we had sessions from 9 am to 5 pm, every day. Every morning we started with an ice-breaker just to connect with the team and also help them connect to each other before jumping into the day.
Our final schedule: