Research Ops
Optimize your research processes

Qualitative and Quantitative Research Methods, User Insights  ✦ 3+ months ✦ UX Researcher
Qualitative and Quantitative Research Methods, User Insights  ✦ 3+ months ✦ UX Researcher
Qualitative and Quantitative Research Methods, User Insights  ✦ 3+ months ✦ UX Researcher
Qualitative and Quantitative Research Methods, User Insights  ✦ 3+ months ✦ UX Researcher
Qualitative and Quantitative Research Methods, User Insights  ✦ 3+ months ✦ UX Researcher

Whether you're just starting to embed research into your product development or refining existing processes, we guide you through everything from tool setup to automated tasks, maximizing efficiency for all research stages.

You’ll get
Scalable Research Operations
Optimized Research Workflow
Cost and Time Efficient Tools and Processes
Compliant and Ethical Data Governance
Enhanced Quality of Insights
Solutions for Insight Management
Automated and delegable research tasks for faster turnaround
Research Training and Skill-building

Strengthen your product to meet business goals and improve user satisfaction. We’ll identify bottlenecks, areas for improvement, and opportunities to tackle usability issues.

Maximize the value and impact of your research

Access Insights Easily

Make sure that all departments have easy access to research data and can base decisions on facts.

Make Informed Decisions

Help your team stay up-to-date about your market and users by relying on reusable research materials and documentation.

Save Time and Money

Do more research in less time while staying on budget with carefully planned processes and methods.

Improve Resource Allocation

Make sure you direct your resources towards initiatives that have a solid foundation in research, enhancing efficiency, and minimizing the risk of investing in unvalidated strategies.

What UX Studio’s
ResearchOps can
do for you?

We make sure you get the most out of your research by setting up, organizing, and optimizing research-related processes, tools, and resources.

Knowledge
Management

We help you make informed decisions by making sure everyone in your organization can easily access relevant research data whenever they need it. We also provide structure and guidance on how to manage accumulated knowledge coming from multiple studies so that it contributes to continuous improvement and innovation.

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Building a Research Repository

This is an organized system to store, manage, and share research data, notes, and documentation (such as research plans, interview guides, scripts, personas, competitor analysis, etc.). It allows for easy search and access by the entire team, which promotes efficiency and helps to make data-driven decisions. Read more about how to build a research repository from scratch here.

Documenting Research Clearly And Concisely

Documenting your research is key to successful collaboration, as it helps team members align on the goals and methods, and allows them to conduct research consistently. It also helps with planning future research activities, and onboarding new team members since everyone can quickly understand what has been done previously from clear documentation, allowing teams to practice continuous discovery and to democratize research.

Accessible file storage

We create a centralized, logically structured space for all research materials, making documents and files easy to find for everyone. With clear documentation, non-researchers can confidently carry out specific tasks within the research process, streamlining their involvement and minimizing overhead.

Recruitment Strategy

We help streamline participant recruitment for user research by establishing standardized procedures and clear criteria backed up by the most appropriate and efficient tools. This ensures a consistent and targeted approach, which results in improved validity in user research findings, and the development of products or services that better align with user needs. We can find the right target audience for both B2C and B2B businesses across various industries and geographies.

We carefully select from various approaches and tools for recruitment with efficiency and speed in mind while not compromising on quality. We can find the right target audience for both B2C and B2B businesses across various industries and geographies.

Tools

We can help find and implement the right research tools considering project needs and budget. Our in-depth knowledge of the available tools can help your organization make optimized, cost-effective decisions by having an appropriate stack of tools suitable for different research methods.

Our in-depth knowledge of the available tools can help your organization make optimized, cost-effective decisions by having an appropriate stack of tools suitable for different research methods.

Data Governance

We make sure that the way data is collected, analyzed, and stored meets all relevant data and privacy regulations. We establish systems and workflows that consider not just legal aspects, but also the wider area of research ethics.

We establish systems and workflows that consider not just legal aspects, but also the wider area of research ethics.

Resource Allocation

We help you allocate your resources optimally by implementing streamlined processes that ensure efficient use of time, budget, and team members’ expertise. Thanks to our experience in the field, we can help you align resources with strategic goals, reducing redundancies and maximizing the impact of research efforts for overall business success.

We establish systems and workflows that consider not just legal aspects, but also the wider area of research ethics.

Training

We document all our processes, facilitating efficient onboarding for new team members. We also make sure to educate the people we collaborate with, helping them develop their skills and enhance their research competency. With clear process templates, comprehensive guides, and our expert guidance, we empower even non-researchers to tackle specific research tasks, accelerating our process and driving impactful results.

We establish systems and workflows that consider not just legal aspects, but also the wider area of research ethics.

"The project went extremely smoothly. The communication was very easy, and the researchers ended up talking about our company language, which indicated that they really understood our problems and work hard to come up with the insights we needed."

Ainoa Ryll
PM at GoFundMe

How does the collaboration work with your UX agency?

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During the research collaboration, we dedicate a researcher or a research team to your project, who can focus on your product full-time. Our UX research services utilize various methods to help you find the right solutions and design products that meet your users’ expectations and deliver value to your customers.

Can your help implement research findings?

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Absolutely! As a product design and user experience research agency, we always conduct UX research before designing the UI and UX to make them intuitive, effective, and user-centric. We can implement our research findings in numerous ways, depending on your needs. We can create tailored, brand-new design solutions or prototypes to test new features, and also help you refine your product strategy. With our versatile expertise and extensive knowledge, you can be sure that your product will be successful.

What is your UX research process?

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Every question and idea requires a tailored approach thus the process can vary. We always choose the most appropriate research method based on the questions you want to have answers for.

Our UX research process consists of creating a research plan which can include methods, screeners, and interview scripts for the interviews and usability tests. We also take care of the recruitment of participants for those sessions. Additionally, we create a research system where we collect all of our research insights in a shareable and searchable format.

With those methods, our team can help you define and validate your user persona(s), map out expectations, and create User Journey. Once you know what really matters to your audience, you can focus on building the most important features they will enjoy using.

What are the benefits of UX research? Who can benefit from it?

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UX research is beneficial to both product and design teams to understand user needs and pain points and get a better grasp on their business opportunities. This information can then be used to validate a new business idea, refine existing products, and make more informed decisions.

Research also provides insights into how users interact with a product or service that helps teams to identify, validate and prioritize ideas. Researchers can help in translating the gathered data into  actionable and feasible recommendations to create a better user experience and product that tailored to the users.

Overall, UX research is beneficial for both the product and design teams as well as the users themselves. It helps companies make informed decisions about their products, allowing them to create better experiences for their customers.

How much does your UX research service cost?

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Our rates are based primarily on the specifics of your project, including its complexity, length, outputs, and team composition. Feel free to reach out to us so we can provide you with a more accurate estimate after learning as much as possible about your project.