Bankmonitor.hu helps us, regular people to choose the best mortgage loans. It compares all offers from all major banks of Hungary and gives you a toplist. Our task was to make the process of choosing the right mortgage even easier.
1) look for the ideal house
2) realize that you don’t have enough money to buy it
3) you go to Bankmonitor.hu to find out which bank gives you the missing amount on the best conditions.
Therefore Bankmonitor.hu asked for the amount of money you needed, and the duration of the loan – then calculated the best offers.
To get started, we did a couple of user interviews with people who have recently borrowed a loan. As it turned out the actual process of buying a house lookes like this:
Here is the simple calculator design that serves both use cases well.
To wrap up: assumptions are great to start with. Most of the times assumptions are correct. But they are correct in a way that they are only part of the story. UX research can reveal the rest of the story – and this makes you the first among your competitors.
Our UX course starting in September is a perfect chance! Besides completing an own project, the professionals of UX studio teach you how to research user experience. This year Amid Moradganjeh – ex-UX designer of Google and IDEO – is among our instructors as well!
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