IncQuery Suite, the website application developed by IncQuery Labs, it helps extract engineering data from proprietary silos and create validation reports, analysis dashboards, and automated workflows.
The collaboration aimed to address significant usability issues in the decade-old IncQuery Suite web application, which has complex features. The primary goal was to undertake a redesign and creating a cloud solution with a modern and user-friendly interface.
Challenges involved identifying and mapping the features for redesign, finding ways simplify them for a friendlier user experience, and distinguishing the web app from competitors.
The web app underwent significant improvements, introducing new features to help engineers better organize their work. The iterative two-week sprint approach, coupled with consistent communication, contributed to the success of the redesign.
Our team kicked off the collaboration with the following workshops:
As a result of the careful roadmap planning, we started the web application redesign with the core features. We planned the timeline, scope of work, and goals for every feature redesign.
Our UX team worked remotely with the client, but we communicated daily using various collaboration tools. We had two weekly meetings via Microsoft Teams, discussing research insights, design solutions, and iterations.
As a result of the fruitful collaboration with the IncQuery Labs team, we redesigned the web application and improved the usability of its features. We designed and incorporated several new features, such as the diagram support part, which helps engineers visualize the utilized elements.
Compared to other design firms that we’d worked with, we were satisfied with UX studio’s professionalism and quality of work. Not only were they flexible and communicative, they took the time to understand our product in order to give the best solutions. They were able to bring creative ideas to the table. Their teams also worked in pairs, which allowed for productive, quick interactions and more in-depth observations.